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Large numbers of people are turning to their families, in turn nurturing their resiliency, and exhibiting an ability to adapt behaviors and find enjoyment in these changed and uncertain circumstances.Ĭlick here to read the full results of the third wave of the global report.ĬOVID-19 Global Impact Study: Future Uncertainty Hangs Heavy Through the study results, we have identified predictors of manageable and unmanageable stress. We have begun to see how tightening and loosening protective measures to stem the virus’s spread - and the resulting reductions and resurgence of cases - are beginning to impact people’s mental and physical well-being.īut there are also positive aspects to report on. Our latest report reveals that now, more than nine months into the crisis, there is growing acknowledgement that humanity faces a long struggle to mitigate the pandemic’s worst potential outcomes. In the third edition of the Cigna COVID-19 Global Impact Study: Resilience and Well-being through the Pandemic, we’re seeking to understand and assess global well-being as people move across and between the various stages of the pandemic. Overall, our research revealed that well-being has remained consistent since January, although the improvements noted in April have been reversed, with well-being generally returning back to pre-COVID-19 levels.Ĭlick here to read the full results of the second wave of the global report.ĬOVID-19 Global Impact Study: Resilience and Well-being through the Pandemic This second wave of research was undertaken when most global regions were gradually re-opening. We also see several significant trends emerging, particularly the growing and global demand for virtual health.

Through our research, we are seeing a more balanced outlook emerging as people adjust to the new situation, though this is offset by increased levels of reported loneliness. Instead we wanted to monitor people’s well-being on a continuous basis – checking in with them as they navigate between the dynamic and different stages of the pandemic. In the second edition of the Cigna COVID-19 Global Impact Study: New Directions, we sought to expand our view and data beyond a moment in time. Although people were feeling more concerned about their finances and social networks than they were before the current health crisis, the benefits of having extended time with immediate family and working from home saw these measures remain consistent, despite huge pressures on work and family life.Ĭlick here to read the full results of the first wave of the global report.ĬOVID-19 Global Impact Study: New Directions In this first edition of this study – designed to gauge well-being at a specific moment in time – we saw that people’s overall well-being scores had not changed significantly. This led us to launch the first edition of the Cigna COVID-19 Global Impact Study. To answer these questions and more, we embarked on a special research project to gather the insights needed to better appreciate and respond to the needs of our customers and clients during this period and beyond. How are they coping with the stresses of lockdown and what issues are now most worrying? How has the way we work changed? And how is COVID-19 impacting relationships with family, friends and others? The Inaugural COVID-19 Global Impact StudyĪt Cigna, we wanted to understand how people are responding to the global health crisis. Additional, future Pulse Studies are planned and we anticipate that the cumulative results will offer insights that will help us better support the global population’s evolving needs. The results show the changes in attitudes during the crisis and are striking. To date, we have engaged over 16,000 people across China, Hong Kong, Korea, New Zealand, Singapore, Spain, Thailand, United Arab Emirates, United Kingdom and United States between January and June 2020.

We are conducting ongoing research – a Pulse Study - to understand the impact of COVID-19 on people’s well-being across the world. This year, to ensure we are better able to support people during this unique time and in the still uncertain future landscape, we adapted our annual survey.


The survey questions are designed to gather information about five “pillars” of people’s lives: physical, financial, workplace, social and family wellness. Since 2014, Cigna has been publishing the Cigna 360 Well-Being Survey and Index with results reflecting how people around the globe feel about their personal health and well-being. Over a span of just a few months, we’ve found ourselves having to quickly and repeatedly change and adapt the way we work, live and stay connected. The COVID-19 pandemic is having a profound effect on the lives of billions of people across the world – we’re living in a challenging time.
